
Boring to Brilliant: Game-Changing Out of Office Emails
With the holiday season coming up, there’s a good chance that you will need to use the trusty ole out-of-office reply email. You know the one. It typically goes a little something like this: “I am out of the office until [insert date] with little access to email. If you need immediate assistance, please contact … Continued

Everyone is not your customer (or partner): Why cloud service providers need to create personas
When you go into business, one of the first things you realize is that everyone is NOT your customer. This concept seems simple to grasp, but it’s harder in practice. One way to be more targeted and compelling in your sales and marketing efforts is to develop buyer personas. Buyer personas are ‘fictional’ characterizations of … Continued